Why evolvit: local presence and ownership from day one
The partnership between Roman Markentreprenad, also known as Romark, and evolvit began in 2020 and has grown steadily as the business has evolved. From the start, the goal was clear: bring as much as possible together with a local partner who speaks plainly, takes ownership, and helps you navigate when the choices feel overwhelming. When they needed to switch reseller, evolvit handled it in close dialogue to ensure a smooth transition. When a framework agreement threatened to slow things down, evolvit resolved it before it affected day to day work. And when Romark wanted to connect Tickra even more tightly with IT and telephony, evolvit took the lead and made sure the flow from time reporting to invoicing stayed seamless. For Roman Markentreprenad, this means the same team that runs their IT foundation also understands project management and how everything connects in practice.
Implementation that feels prepared, clear, and ready to go
When evolvit rolls out new parts of the overall solution, the team prepares as much as possible in advance. Technician Alexander comes on site, sets everything up, tests it, and explains it in plain language. When something goes wrong, evolvit fixes it straight away. Support connects remotely when it is faster to see the issue in real time than to describe it, and they take the case all the way to done without sending the customer on to the next link in the chain. That mix of speed, clarity, and ownership means even small issues get resolved before they have time to become frustrating.
The full setup: telephony, IT operations, and Tickra with Fortnox working as one team
At its core, this is about making everything pull in the same direction. Telephony needs to work out in the field, whether the day includes blasting schedules or urgent shutdowns. IT operations must stay stable, and support needs to be available whenever something still feels off. Add Tickra for time reporting and project management, connected with Fortnox, and you reduce duplicate work between logged hours and final invoices. When the business changes, evolvit adapts the solution. They lead the dialogue, suggest options, and handle the details that matter in everyday work. And because everything sits close by, it is easy to meet in person. For a slightly more hands on customer, that kind of support often works best.
The impact for Roman Markentreprenad: peace of mind, speed, and trust
With evolvit as their full service partner, Romark has moved from several separate threads to one cohesive solution. They notice it in fewer interruptions, in how quickly issues get fixed, and in how reliably the flow from field work to invoicing runs. “I want to call one number and get it sorted. Local, close by, and without IT jargon. That is exactly what I get today,” says Erik Roman. From evolvit’s side, account manager Micke Burlin sums up the journey in one simple line: “We have adjusted, corrected, and improved, and we deliver better today.” No big words for show, just consistent work that makes everyday life a little easier, day after day.
About the client
Roman Markentreprenad operates in Roslagen and delivers groundworks, municipal and private water and sewage projects, as well as road maintenance. The company grows through repeat assignments and recommendations, with a strong focus on quality in what matters most: the work out on site.
Client: Roman Markentreprenad
Contact at Roman Markentreprenad: CEO Erik Roman
Contact at evolvit: Micke Burlin, Account Manager
Scope: telephony, IT solution, Tickra, Fortnox integration, and more
Let us help you create a smoother everyday work life
Do you also want a local partner who takes end to end responsibility, from telephony and IT operations to Tickra and Fortnox? Talk to evolvit. Call us and we will connect and sort it out, or drop by one of our offices when it suits you. We will go through it over a coffee, and you will leave with an everyday setup that runs a little better.
I want to be able to call one number and get it sorted..
“I want to be able to call one number and get it sorted. Local, close by, and without IT jargon. That is exactly what I get today.”